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American Tourister welcomes your questions and comments. Please select your question.

I have a question about spare parts, locks and keys.

Please read our section on spare parts, locks and keys in our FAQ.

I would like to contact someone regarding Business Gifts.

To contact us by email:

I would like to contact Customer Service regarding my online order.

Contact Customer Service

I have an American Tourister product and I have a question.

We recommend that you have a American Tourister Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. While any qualified luggage repair facility can care for your luggage, only American Tourister Authorized Repair Centers are authorized to do warranty repair work. To locate the nearest Repair Centre, please click here.
Please read our section on repairs on the FAQ section for detailed instructions.

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Global commercial warranty

*10% discount only available online on your first order and limited to one single use. Minimum spend R1000. Valid for 3 months from newsletter sign up date. The discount code cannot be combined with any offers or promotions. Please note that the Airconic, Starvibe, Dashpop, Fast Forward and Soundbox Alu collections are excluded from any discounts or discount codes.